Additional Benefits

Additional Benefits for the Caterpillar Health Options

  • Virtual visits — The doctor is in! Virtual visits allow you to speak with a doctor 24/7 over the phone or through video chat about a routine condition, like a cough, fever, sore throat, allergies or rash. The doctor can even prescribe medication, depending on your state laws. It’s convenient, costs less than a traditional office visit can save you a trip. Due to the pandemic, the cost is waived for MDLive and Teladoc through June 30, 2021!

    • BCBS members: Contact MDLive at MDLIVE.com/bcbsil, call 1-888-676-4204 or download MDLive’s mobile app
    • UHC members: Contact Teladoc, AmWell or Doc on Demand. Get started by visiting myuhc.com/virtualvisits or downloading the UHC mobile app.

  • Hearing aids — You’re eligible for new hearing aids every 60 months through Epic Hearing Healthcare. Use one of their in-network providers for maximum coverage. Contact BCBS or UHC to learn more about the benefit. Then, call Epic at 1-866-956-5400 to register and receive a referral to an in-network provider near you.
  • 2nd.MD (UHC members only) — You and your covered dependents enrolled in a UHC plan option have access to 2nd.MD, a virtual expert medical consultation and navigation service. With 2nd.MD, you can connect with board-certified, elite specialists about your diagnosis or treatment plan all within a matter of days and at no cost to you! Get started by visiting www.2nd.md/caterpillar, calling 1-866-269-3534 or downloading the 2nd.MD app via App Store or Google Play.