Contact Information
Contacts
Please refer to the contact information below, benefits.cat.com or the Summary of Benefits and Coverage or Summary Plan Descriptions on CatBenefitsCenter.com for further information about your benefits.
Health Care
Benefit |
Vendor |
Website |
Phone Number |
Dental |
Cigna Dental |
1-800-244-6224 |
|
Medical -In-Person Care |
Blue Cross Blue Shield of IL |
1-844-228-2227 |
|
UnitedHealthcare |
1-866-228-4215 |
||
-Virtual Visits |
MDLive (BCBS members) |
MDLIVE.com/bcbsil or download MDLive’s mobile app |
1-888-676-4204 |
Teladoc, AmWell or Doc on Demand (UHC members) |
myuhc.com/virtualvisits or download the UHC mobile app |
N/A |
|
Prescription Drugs |
Magellan Rx -General |
1-877-228-7909 |
|
Magellan Rx Specialty Pharmacy -Specialty Medications |
N/A |
1-866-554-2673 |
|
AllianceRx Walgreens Prime -Mail Order (Home Delivery) |
1-866-840-1222 (TTY 1-800-573-1833) |
||
Supplemental Medical Coverage |
Mercer Voluntary Benefits |
1-877-294-8948 |
|
Vision |
VSP |
1-800-877-7195 (TTY 1-800-428-4833) |
|
| Benefits Assistance | Caterpillar Health Enrollment Center | bswift: CatHealthEnrollment.bswift.com | 1-833-735-2127 |
Tax-Savings Accounts
Benefit |
Vendor |
Website |
Phone Number |
Commuter Account
|
HealthEquity |
1-877-924-3967 |
|
Flexible Spending Accounts
|
UnitedHealthcare |
1-866-228-4215 |
|
Health Savings Account
|
HealthEquity |
1-844-311-9732 |
|
Benefits Assistance |
Caterpillar Health Enrollment Center | bswift: CatHealthEnrollment.bswift.com | 1-833-735-2127 |
LIFE & ACCIDENT
Benefit |
Vendor |
Website |
Phone Number |
Life and AD&D Insurance |
MetLife |
1-888-228-1811 |
DISABILITY
Benefit |
Vendor |
Website |
Phone Number |
Disability Benefits |
Caterpillar |
Visit loa.cat.com, click on Disability and then Disability Teams Contact List to find the disability representative for your location |
WELL-BEING
Benefit |
Vendor |
Website |
Phone Number |
Employee Assistance Program (EAP) |
Lifeworks by Morneau Shepell |
EAP.cat.com (general benefit information and onsite office locations CaterpillarEAP.com (for information and online access) |
1-866-228-0565 |
401(K)
Benefit |
Vendor |
Website |
Phone Number |
401(k) Plan |
Alight (Caterpillar Benefits Center)
|
1-877-228-4010 |
|
Benefits Assistance |
Alight (Caterpillar Benefits Center) |
1-877-228-4010 |
TIME OFF
Contact your local HR representative for details about this benefit.
OTHER BENEFITS & DISCOUNTS
Benefit |
Vendor |
Website |
Phone Number |
Employee Discounts |
Benefit Hub and Caterpillar |
Online discount marketplace: Caterpillar.BenefitHub.com and Additional discounts available at Cat @work > Total Rewards > Discounts & Other Benefits |
N/A |
Voluntary Benefits (auto/home, pet and legal insurance and ID theft protection) |
Mercer Your Choice |
YourChoiceVoluntaryBenefits.com Note: To enroll in legal insurance and/or ID theft protection, visit CatBenefitsCenter.com |
1-877-294-8948 |