Telehealth visits save you time and money – you can talk with a doctor by video or phone 24/7 whether you’re at work, home or traveling. Telehealth doctors can treat and prescribe medications for everyday illnesses like the flu, sinus infections, a cough and a lot more.

  • As part of our efforts to support employees during the COVID-19 pandemic, the Caterpillar healthcare plan will cover telehealth visits through Teladoc (UHC members) or MDLive (Blue Cross Blue Shield members) at no cost to participants through June 30, 2021.
  • Effective January 1, 2021: Virtual visits with your regular doctor’s office remain a covered benefit but are subject to your medical plan benefits for non-COVID-19 services.

Caterpillar's UnitedHealthcare plan options offer telehealth visits (also known as "Virtual Visits"), and our Blue Cross Blue Shield plan option offers them through their vendor MDLIVE. (International Assignees: For telehealth resources under the Cigna Global plan, see the ISE section.)

Healthcare plan options

Recent federal COVID-19 pandemic legislation allows Caterpillar to offer special flexible spending account (FSA) enrollment opportunities that eligible employees can take advantage of now through October 31, 2021.

If the content of this communication, other telehealth services communications, other healthcare plan changes or any representations made by any person regarding Caterpillar’s employee benefit plans and programs conflict with or are inconsistent with the provisions of the governing documents, the provisions of the plan documents are controlling. To the fullest extent permitted by law, Caterpillar reserves the right to amend, modify, suspend, replace or terminate any of their plans, policies or programs, in whole or in part, at any time and for any reason, by appropriate company action.