Benefits|Caterpillar

Telehealth visits save you time and money – you can talk with a doctor by video or phone 24/7 whether you’re at work, home or traveling. Telehealth doctors can treat and prescribe medications for everyday illnesses like the flu, sinus infections, a cough and a lot more.

As part of our efforts to support employees during the COVID-19 pandemic, the Caterpillar healthcare plan will cover telehealth visits at no cost to participants for the remainder of 2020.

Caterpillar's UnitedHealthcare plan options offer telehealth visits (also known as "Virtual Visits"), and our Blue Cross Blue Shield plan option offers them through their vendor MDLIVE. (International Assignees: For telehealth resources under the Cigna Global plan, see the ISE section.)

To access UHC's Virtual Visits:

Download the UHC app on your smart phone or myuhc.com/virtualvisits from a tablet or computer.
New to myuhc.com? Click Register Now.
Sign in with your Username and Password.
Click Get Started to talk or video chat with a doctor 24/7.

CLICK HERE for more information about UHC Virtual Visits.

Please contact your health insurance carrier if you have any questions regarding telehealth services.

To access BCBS's Virtual Visits:

Caterpillar is dedicated to providing the information you need to manage your healthcare coverage during the COVID-19 pandemic. The Internal Revenue Service (IRS) recently issued guidance that provides employers with additional flexibility to allow certain mid-year changes to your 2020 healthcare elections, without needing to experience a qualifying change.

*Temp Employees do not have access to FSA benefits, Visions and Dental

TO KNOW

As a result of the IRS guidance, Caterpillar participants in a Caterpillar healthcare plan may have the following options for the remainder of 2020.

Enroll in healthcare coverage prospectively, if you have currently waived your Caterpillar healthcare coverage
- Healthcare includes Medical, Prescription Drug (Rx), Dental, and Vision

Enroll an eligible dependent in healthcare coverage, if you are not currently covering that dependent

Enroll into the Healthcare Flexible Spending Account (HC FSA) or the Dependent Care Flexible Spending Account (DC FSA) through October 31, 2020 if you are not currently contributing

Increase or Decrease your current contribution(s) in the HC FSA or DC FSA through October 31, 2020
- If you are currently contributing to one or both FSA plans, you cannot decrease the amount below what you have contributed or have been reimbursed

If you make any of the above changes, all changes take effect the day you contact the Caterpillar Benefits Center and request the change

Please note that, due to the COVID-19 pandemic, agency-issued guidance impacting plan participants is constantly evolving. If you have concerns under the plan with respect to your coverage or meeting an applicable deadline due to the national emergency concerning the COVID-19 pandemic, please contact the Plan Administrator to determine if relief may be available to you.

TO DO

If the content of this communication, other telehealth services communications, other healthcare plan changes or any representations made by any person regarding Caterpillar’s employee benefit plans and programs conflict with or are inconsistent with the provisions of the governing documents, the provisions of the plan documents are controlling. To the fullest extent permitted by law, Caterpillar reserves the right to amend, modify, suspend, replace or terminate any of their plans, policies or programs, in whole or in part, at any time and for any reason, by appropriate company action.