TELEHEALTH

Telehealth visits save you time and money – you can talk with a doctor by video or phone 24/7 whether you’re at work, home or traveling. Telehealth doctors can treat and prescribe medications for everyday illnesses like the flu, sinus infections, a cough and a lot more. Here’s how telehealth visits are covered in 2022: 

  • If you’re enrolled in the BCBS National (EPO) or UHC Choice Plus (PPO) — The Caterpillar health care plan will cover telehealth visits through Teladoc (UHC members) or MDLive (Blue Cross Blue Shield members) for COVID-19-related issues at no cost to you. Virtual visits with your regular doctor’s office are covered subject to your medical plan benefits for non-COVID-19 services.
  • If you’re enrolled in the UHC Consumer Choice (CDHP) or UHC Consumer Max (CDHP) — Due to IRS rules, the Caterpillar health care plan will cover telehealth visits through Teladoc or virtual visits with your regular doctor’s office — regardless of the issue — subject to your medical plan benefits

(International Assignees: For telehealth resources under the Cigna Global plan, see the ISE section.)

TELEHEALTH-image.png

If the content of this communication, other telehealth services communications, other healthcare plan changes or any representations made by any person regarding Caterpillar’s employee benefit plans and programs conflict with or are inconsistent with the provisions of the governing documents, the provisions of the plan documents are controlling. To the fullest extent permitted by law, Caterpillar reserves the right to amend, modify, suspend, replace or terminate any of their plans, policies or programs, in whole or in part, at any time and for any reason, by appropriate company action.