Benefits|Caterpillar

Telehealth visits save you time and money – you can talk with a doctor by video or phone 24/7 whether you’re at work, home or traveling. Telehealth doctors can treat and prescribe medications for everyday illnesses like the flu, sinus infections, a cough and a lot more.

As part of our efforts to support employees during the COVID-19 pandemic, the Caterpillar healthcare plan will cover telehealth visits through Teladoc (UHC members) or MDLive (Blue Cross Blue Shield members) at no cost to participants through June 30, 2021.
Effective January 1, 2021: Virtual visits with your regular doctor’s office remain a covered benefit but are subject to your medical plan benefits for non-COVID-19 services.

Caterpillar's UnitedHealthcare plan options offer telehealth visits (also known as "Virtual Visits"), and our Blue Cross Blue Shield plan option offers them through their vendor MDLIVE. (International Assignees: For telehealth resources under the Cigna Global plan, see the ISE section.)

To access UHC's Virtual Visits:

Download the UHC app on your smart phone or myuhc.com/virtualvisits from a tablet or computer.
New to myuhc.com? Click Register Now.
Sign in with your Username and Password.
Click Get Started to talk or video chat with a doctor 24/7.

CLICK HERE for more information about UHC Virtual Visits.

Please contact your health insurance carrier if you have any questions regarding telehealth services.

To access BCBS's Virtual Visits:

Recent federal COVID-19 pandemic legislation allows Caterpillar to offer special flexible spending account (FSA) enrollment opportunities that eligible employees can take advantage of now through October 31, 2021.

TO KNOW

Due to the pandemic, eligible employees can take advantage of these opportunities through October 31, 2021:

· Enroll in a Health Care and/or Dependent Care FSA and use the funds for eligible claims incurred on a prospective basis through the end of 2021.

· Change your Health Care and/or Dependent Care FSA contribution amounts on a prospective basis through the end of 2021.

· Carry over unlimited unused Health Care and Dependent Care FSA funds from 2020 to 2021.

o You must be enrolled in a 2021 FSA with a minimum contribution of $75 to carry over unused funds.

o Carry over funds must be used during the 2021 plan year, or they will be forfeited.

o Dependent Care FSA carry over funds can be used up to the date your dependent child turns age 14 (rather than 13) if your child turned 13 in 2020 or 2021.

As a reminder, Health Care FSA funds can only be used for medical expenses, and Dependent Care FSA funds can only be used for dependent care expenses.

TO DO

If the content of this communication, other telehealth services communications, other healthcare plan changes or any representations made by any person regarding Caterpillar’s employee benefit plans and programs conflict with or are inconsistent with the provisions of the governing documents, the provisions of the plan documents are controlling. To the fullest extent permitted by law, Caterpillar reserves the right to amend, modify, suspend, replace or terminate any of their plans, policies or programs, in whole or in part, at any time and for any reason, by appropriate company action.