FIND IT FAST
I WANT TO ...
... access legally required notices
... access a form
... search for a doctor/hospital
... be healthier
... ask a question about my benefits
... get help for a personal work/life situation
... learn about my disability benefits
... access benefit vendor contact info on my mobile device
Contacts & Websites
2024 Benefit Vendor Contact Sheet
Digital wallet card - view benefit vendor contact information on your mobile device
Caterpillar Health Enrollment Center
(Health care and voluntary benefits)
1-833-735-2127 (or 1-312-763-9778 outside of the U.S.)
CatHealthEnrollment.bswift.com
(or log in with your CWS ID)
Caterpillar Benefits Center
(401(k))
1-877-228-4010
Outside of U.S. 1-718-354-1345
(Hearing impaired: Contact your local relay service first for help connecting to the Caterpillar Benefits Center)
CatBenefitsCenter.com
(or sign in with your CWS ID)
Blue Cross Blue Shield (Medical)
(Administrator for BCBS National network)
1-844-228-2227
bcbsil.com/caterpillar
BCBS National Caterpillar NetWork (Medical)
(Administrator for BCBS-Caterpillar NetWork)
1-888-228-1120
myBlueElementIL.com
Magellan Rx (Prescription Drugs)
1-877-228-7909
MagellanRx.com/member/login
U.S. Inbound & U.S. Outbound Assignees:
1-800-441-2668 or 1-302-797-3100 (collect calls are accepted)
Non-U.S. International Assignees:
+44 1475 492197
Magellan Specialty Rx Pharmacy (Prescription Drugs)
1-866-554-2673
AllianceRx Walgreens Prime (Home Delivery)
1-866-840-1222
AllianceRxWP.com/home-delivery
Via Benefits
1-866-766-6087
my.viabenefits.com/Caterpillar
Employee Assistance Program
1-866-228-0565
CaterpillarEAP.com